TRUEFIRMS TERMS OF USE

The terms “we”, “us”, “our” refer to TrueFirms. The term “you”, “users”, “buyers” or “service provides” refers to users who visit the TrueFirms website (“www.truefirms.co”) and/or contribute content to TrueFirms via the Website, email, telephone.

If you are entering these Terms on behalf of a company or other legal entity, then you represent that you have the authority to bind such entity and its affiliates to the Terms. In this case, "you" shall also refer to your respective entities as well. If you do not have such permission or choose not accept all of these terms in totality, do not use TrueFirms' services.

Please be sure to come back frequently on this page to check out the most current version of our Terms. We have full rights, at any time and without prior notice, to modify them in any way we want. Your continued use or access signifies that you accept the modified terms.

Eligibility 

You must be 18 or older in order to use the Services, including registering for an account, using the Website and submitting reviews.   

Account Registration

TrueFirms respects your privacy and maintains the confidentiality of your information. You are responsible for providing accurate, current and complete account registration information at all times. If you provide any inaccurate, out-of-date or incomplete account details when registering an account with TrueFirms or if you change such details afterwards without our prior knowledge then we may refuse to keep the website open for you in order to continue using it as well as not give Services in future periods; additionally we reserve a right to suspend/terminate the website's operation on grounds of violating our agreement terms set forth by us. You are responsible for ensuring the confidentiality and security of your username and password; we cannot be held liable for any loss due to failure on your end. 

Your Responsibility For the Content You Submit 

The Services enable you to submit content such as reviews, comments, messages, and other content that may or may not be viewable by other users.

TrueFirms will not be responsible if any of your User Content is offending or unlawful. You have to take on all responsibility for any content you submit, including the possibility of someone relying on this content and then being exposed to liability. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event, you will cooperate with us in asserting any available defenses.

You are responsible for all of your submitted content. Once you submit it, you can't take it back. Any content that is submitted must be accurate and up to date. You must have the rights necessary in order to submit such materials without violating any third-party rights.  

Your Risk in Using User Content

You are responsible for the risks involved in using user content. TrueFirms does not verify, adopt, ratify or sanction any of this content and you must evaluate it on your own. We do not endorse products mentioned or ranked by third parties and we cannot guarantee that they contain accurate information. You might consider some User Content to be offensive or objectionable as well but know that this is a risk associated with using the Services. 

TrueFirms License to User Content

When you upload User Content to the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable and sub-licensable license, subject to these Terms, to use the User Content for any purpose, including to use, publish, reformat, copy, distribute, reproduce, modify, edit, adapt, publicly perform, translate, and create derivative works from such User Content, in whole or in part, in any format or medium now known or developed in the future, including without limitation for providing, promoting and redistributing part or all of the Services in any media formats and through any media channels, without any further consent, notice and/or compensation to you or to any third-parties. This includes granting us an unrestricted right to repurpose review content into PDF case studies for service providers listed on TrueFirms.

Feedback

We appreciate your feedback about our service, so please feel free to contact us with any thoughts or suggestions. Any and all of your information will automatically be the property of TrueFirms and you hereby assign any rights in such ideas to TrueFirms without payment from us.

Third Party Data on Service Providers

When Service Providers sign up with TrueFirms, they grant us the right to collect and display additional third party data. This includes open source research as well as data collected from credit reporting agencies.

Prohibited Activities

You agree not to use the Services in any way that is unlawful, deceptive, malicious or harmful and will not assist in the following.

  • Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, or otherwise transfer information found on TrueFirms (excluding User Content submitted by you) except as permitted in these Terms, or as expressly authorized by TrueFirms;
  • Remove or modify any copyright, trademark, or other proprietary rights notice that appears on the Services;  
  • Collect, use, copy, download, or transfer any information, including, but not limited to, personal information obtained from TrueFirms except as expressly permitted in these Terms or as the owner of such information may expressly permit;
  • Attempt to or actually override any security component included in or underlying TrueFirms; 
  • Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” “spider,” or index any web pages or any other portion of the Services;
  • Provide compensation or receive compensation in exchange for writing or requesting the removal of content, except for incentivized reviews that comply with our Review Guidelines.
  • Contains software viruses, worms, or any other computer code, files or programs that could interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment of TrueFirms or any user of TrueFirms;
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any underlying intellectual property used to provide the Services, or any part thereof;
  • Log in using an alias that masks your true identity.
  • Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of TrueFirms' Services or content except as expressly permitted by TrueFirms;

Ownership and Intellectual Property

You and TrueFirms have different types of ownership. You own all that you submit to the Services, but TrueFirms owns anything other than User Content, including everything from graphics and design to code compilation. Please note that these Terms do not provide for any rights other than those explicitly stated here: TrueFirms exclusively owns all right title and interest in Service related things. You will not change, modify or obscure any of the copyright, trademark and other proprietary rights notices that are used in TrueFirms' Services. All registered trademarks and trade names of TrueFirms mentioned herein are property of their respective owners.

Copyright Policy

TrueFirms respects the intellectual property rights of others and expects users to do the same. We are prepared to respond on behalf of copyright holders when we receive a notice that their work is being infringed upon. If you believe that User Content has been copied in such a way as to be in violation, please provide our copyright agent with the following information:

  • identification of the copyrighted work claimed to have been infringed;
  • a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  • a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
  • a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • Your contact information, including your address, telephone number, and an email address;

Payment

When you purchase a Sponsorship or any other service that we offer, either on a pay-as-you go basis or by subscription, you agree to the fees and their related costs as they become due plus all taxes. You also agree to reimburse us for any collection costs and interest incurred if payments are overdue. The subscription can only stop if and when you cancel your subscription via email.

The fees are required until you cancel or end your subscription. All applicable taxes will be calculated based on the billing information you provide when purchasing a Sponsorship. You may cancel or suspend your purchase of Sponsorship at any time by contacting us. 

Disclaimer

The fees are required until you cancel or end your subscription. All applicable taxes will be calculated based on the billing information you provide when purchasing a Sponsorship. You may cancel or suspend your purchase of Sponsorship at any time by contacting us.

If you are Dissatisfied with TrueFirms or anything related to it, you may shut down your account and stop using the service. Terminating these Terms constitutes your sole remedy for any dissatisfaction or harm resulting from them.

Limitation of Liability 

To the fullest extent permitted by law, in no event shall TrueFirms be liable to you or any third-party for personal injury, property damage, lost profits, costs of procurement of substitute products. Computer failure or malfunction are excluded and outside our control under these terms.

Access to and use of the service is at your own discretion and risk. 

Indemnification

You agree to indemnify, defend and hold TrueFirms harmless against any costs, damages or losses arising from your failure to comply with these terms. This includes circumstances in which you submit User Content through TrueFirms.

Choice of Law and Mandatory Binding Arbitration 

You shall provide notice in writing for all exceptions to this Agreement. Personal delivery, mailing or sending a facsimile constitute satisfactory and sufficient notice under this agreement. Notices to you shall be addressed to the system administrator designated by you for your relevant Services account, and in the case of billing-related notices, to the relevant billing contact designated by you.

Links to Third-Party Sites

TrueFirms may contain links to third party websites. You are responsible for evaluating whether you want to access or use a third-party site. TrueFirms is not responsible for and does not endorse any content, services, products or other materials on or available from the third-party sites. Accordingly, if you decide to use the linked websites we do so at your own risk and our terms of service only apply in part with regards to such usage; we shall have no responsibility whatsoever if any damage should be caused by it directly or indirectly.

General

Entire Agreement & Severability

These Terms represent the entire understanding between you and TrueFirms with respect to your use of the Services, including superseding any prior agreements.

If any provision of the Terms is found by a court or arbitrator to be unenforceable, that provision will be modified so as to render it enforceable. If the modification renders it invalid, void, illegal or void and inoperable in part or whole then such provisions shall not affect these Terms otherwise.

Waiver of Rights and Injunction 

We reserve the right to act with respect to any breach of the terms by you or others, and our failure to take action before does not waive that right. Except as expressly and specifically contemplated in these Terms, no representations, statements, consents , waivers or other acts are legally binding unless they are documented in a physical writing signed by an authorized officer at TrueFirms.

Assignment of Rights

You may not assign or delegate any rights and obligations under the Terms. Any purported assignment shall be ineffective, We can freely assign all rights and obligations without notice to you. TrueFirms may also substitute for any third party which assumes our rights and obligations under the Terms with no possibility of objection from you in advance.

Role of TrueFirms.co

TrueFirms.co acts as a catalyst for Business/Freelancers to post job/project opportunities and side to post profiles. TrueFirms.co provides various assessment features like the rating system for Business/Freelancers. It does not screen or censor the listings offered. You assume all risks associated with dealing with other users with whom you come in contact through the TrueFirms Web Site.

Because user authentication on the Internet is difficult, TrueFirms.co cannot and does not confirm that each user is who they claim to be. Because we do not and cannot be involved in user-to-user dealings or control the behavior of participants on any TrueFirms.co site, in the event that you have a dispute with one or more users, you release the TrueFirms.co (and our agents and employees) from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

We are under no legal obligation to, and generally do not, control the information provided by other users, which is made available through the Web Site and/or the other TrueFirms.co Sites. By its very nature, other people's information may be offensive, harmful or inaccurate, and in some cases will be mislabelled or deceptively labelled. We expect that you will use caution and common sense when using this Website and/or other TrueFirms.co Sites.

The Website Content may contain inaccuracies or typographical errors. Although TrueFirms.co makes and would make best of the efforts to provide accurate information, TrueFirms.co makes no representations about the accuracy, reliability, completeness, or timeliness of any TrueFirms.co or the Web Site Content. Changes are periodically made to TrueFirms.co Sites and may be made at any time. You acknowledge and agree that you are solely responsible for the form, content and accuracy of any profile or material contained therein placed by you on the TrueFirms.co Sites. Business/Freelancers are solely responsible for their postings on TrueFirms.co Sites. The TrueFirms.co is not to be considered to be an employer with respect to your use of any TrueFirms.co Site and the TrueFirms.co shall not be responsible for any employment decisions, for whatever reason made, made by any entity posting jobs on any TrueFirms.co Site.

Code of Business Ethics & Conduct for the Participants

All participants accept & agree to the following Code of business ethics & conduct when transacting, either in a Free or paid capacity, with the other party:

  • Business (Company looking to hire Candidate): When posting and assessing candidates from a other company or Freelancer, to not solicit the candidate directly or through any other third-party. On selecting the presented candidate by the Business/Freelancer, to agree and empanel the Business/Freelancer througAll participants accept & agree to the following Code of business ethics & conduct when transacting, either in a Free or paid capacity, with the other party: h a duly signed required agreement. When posting and assessing Individual Contractors directly; to enter into a clear retainer-ship or suitable agreement that clearly details the engagement terms

  • Business: When proposing a candidate for a posting made by the Client; to ensure that the candidate is on the rolls of the Partner or in the process of becoming one.

  • Freelancers: When responding to posting made by the Customers, to provide true information about experience and past employments, experience including educational qualifications etc.

Policies and Pricing:

Employers as well as profile Owners that Register at our site, shall be deemed to be customers of TrueFirms.co. Accordingly, all of our Terms and Conditions of Use, rules, policies, and operating procedures concerning customers, our services, and our pricing shall apply to all those customers. We may change our policies and operating procedures at any time and without any notice to customers.

Disclaimer of Warranties and Limitation of Liability To the full extent permissible by applicable law, TrueFirms.co disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. TrueFirms.co does not warrant that this site, its servers, or e-mail sent from TrueFirms.co are free of viruses or other harmful components. TrueFirms.co will not be liable for any damages of any kind arising from the use of this site, including, but not limited to punitive, direct, indirect, incidental, punitive, and consequential damages. As to extraneous contents:, TrueFirms.co hereby alerts and warns its members of the possibility of unauthorized posting of contents by any person including members and unauthorized users and advises discretion in access since such content, information or representation may not be suitable to you including being offensive. TrueFirms.co will not in any way be responsible for such content, information or representations. TrueFirms.co is also not responsible for alterations, modifications, deletion, reproduction, sale, transmission or any such misuse of data and content in the public domain by any user of TrueFirms.co.

Provider and Service Provider Payment Dispute Policy:

Our platform serves as a listing provider for bench staff and service providers. Any payment dispute that may arise between the client and the service provider will be the sole responsibility of the parties involved. Our platform will not be held liable for any monetary claims, refunds, or damages resulting from such disputes. We strongly recommend that clients and service providers agree to payment terms in writing prior to initiating any work or services. In the event of a payment dispute, clients and service providers must resolve the issue directly between themselves. Our platform reserves the right to terminate any user account found to be in violation of this policy.

Site Policies, Modification and Severability:

Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to www.TrueFirms.co and consortium of portals. We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Suggestions, Complaints, Disputes: Suggestions and complaints are to be first addressed to TrueFirms.co's Customer Support Department at info@TrueFirms.co.

Applicable Law

The membership is deemed to have been entered into at Delhi and the laws of India will govern the membership. Disputes arising out of or in any way affecting the membership including interpretation of any of the terms are to be referred to arbitration under the Arbitration and Conciliation Act 1996.

Membership Policy

Register as Business

  • Registering your company at TrueFirms.co makes you a member of our community which will help you to Post a Job / Project or Deploys Bench/Unutilized Resources. Create your Virtual Team. Get connected to Freelancer & Bench/Unutilized resources of other companies without any restriction and commission.
  • We provide a paid membership which consists of three different plans based on the time duration and a customized one.
  • Its license to use is limited to the expiry of the subscription plan. i.e. either 1 month, 3 months, 6 months or 12 months.
  • After this duration, you have to re-purchase your membership plan.

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

Return & Refund Policy

  • TrueFirms is providing a subscription of our product is provided for the opted package duration.
  • here is no return option and thus refund of any amount full or partial is not applicable.

Cancellation Policy :

You can’t cancel your subscription once you have paid the amount. If there is any technical or other issues in the respective login access then TrueFirms might consider cancellation based on the gravity of the problem.

Service Help

For answers to your questions, call us or email us.

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